What You'll Learn In Today's Episode:

• Value adds are essential for client retention.
• Simple reports can significantly enhance client understanding.
• Regular communication about beneficiaries is crucial.
• Value adds should be implemented quarterly.
• Start with one value add and build from there.

In this episode of The Perfect RIA podcast, Matt and Micah dive into the world of value adds – those extra touches that keep clients from heading for the exit. The duo serves up a practical ranking system, categorizing value adds from simple to complex – where it might require a few extra cups of coffee. They reveal how these reports can transform client comprehension from confused head-scratching to confident nods of approval. The conversation ventures through the often-neglected territory of survivor income planning, the delicate art of long-term care discussions, and the absolute necessity of keeping beneficiary information current. Their message is crystal clear: implement one value add per quarter, start small, and watch your practice transform.