What You'll Learn In Today's Episode:

• How to start your VA relationship for long-term success
• The importance of clear communication preferences and documenting them
• Building a feedback muscle through regular check-ins and recordings
• Best practices for onboarding, including shared protocols and resources
• Tips for managing and navigating turnover effectively

In this episode, Matthew Jarvis and Becky Casstevens-Bellury, a seasoned senior client success consultant at Belay, share expert insights on optimizing VA relationships, onboarding strategies, and handling turnover seamlessly. Whether you’re new to virtual assistants or managing ongoing VA relationships, this conversation is packed with practical advice to boost productivity and reduce friction.