In this conversation, Jamie Shilanski uncovers the universal truth that everyone, regardless of their profession, is constantly engaged in sales and negotiation. Through personal anecdotes and real-world examples, Jamie reveals the power of authenticity in building trust and forging lasting connections with clients. Learn how to harness active listening and genuine curiosity to gain deeper insights into your client’s needs, ultimately strengthening your relationships and business outcomes. Jamie also delves into the critical role of clear communication and empathy in effective leadership and team development. By mastering these skills, you’ll enhance your professional life and create a more harmonious work environment.