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What You'll Learn In Today's Episode:

  • The importance of personal fit: When hiring a virtual assistant (VA), it’s crucial to find someone who not only has the necessary skills but also matches your personality and work style. Building a strong personal connection and understanding each other on a personal level can lead to a more productive and enjoyable working relationship.
  • Effective communication and feedback: Investing time in open communication and providing feedback during the onboarding process is essential. Regular meetings, setting expectations, and offering constructive criticism build trust and allow the VA to improve their performance. Encouraging two-way feedback fosters a collaborative environment.
  • Ownership over excuses: Hiring individuals who take ownership of their responsibilities and don’t make excuses is vital. When VAs are accountable for their actions and actively seek solutions, it leads to greater efficiency and quality of work.
  • Trust and empowerment: Trust is a critical element in successful VA-client relationships. By empowering the VA, involving them in team meetings, and delegating tasks like email management, they feel valued and part of the team. Trusting them to handle important tasks increases their autonomy and can lead to innovative solutions and better support.
  • Expertise and passion for service: When selecting a VA, look for someone with expertise in the required areas and a genuine passion for serving others. A combination of skills and a service-oriented mindset ensures the VA can fulfil their responsibilities effectively and with enthusiasm.

In this episode, Matt is joined by Karen Stewart from BELAY to talk about valuable insights on hiring and working with virtual assistants (VAs). Karen emphasizes the significance of finding the right fit based on skills and personality, building strong personal connections, and fostering open communication, as well as highlighting the importance of ownership, trust, and empowering VAs. She’ll share the key elements of successful VA-client relationships, including expertise, passion for service, trust, effective communication, and mutual support.

Resources In Today's Episode:

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