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What You'll Learn In Today's Episode:

  • Why you are not at the mercy of the custodian.
  • Steps to follow when a client calls requesting to pull money.
  • Where to start in creating a process.
  • What happens in the absence of a process.
  • Understanding your team’s involvement in processes.

As an advisor, you are responsible for coordinating and understanding how everything is connected between you, your clients, and the custodian. On today’s episode, Matt is joined by Cameo Roberson from Atlas Park Consulting to share why having systems and processes in place are vital to your growth. They’ll discuss how you need to know how you communicate with the custodian and why professional pushback is ok. Cameo will also provide her recommendations for steps to follow in order to create a system as well as train your team, and set them up for success.

Resources In Today's Episode:

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